Terms of Service

Policy Notice

We are available by phone (503-482-9124) Monday – Friday from 8am – 3pm PST – however email communication is best (anytime) – hello@cedarhillsolar.com

Terms of Service

The information collected (name, address, phone number, ect.) is solely for the purpose of processing orders and creating shipping labels. We will not share or sell this information with any other entity nor use this information for any other purpose.

The products we offer are tested to the appropriate safety standards for their product category. We are not responsible for any injury that may result from use of the products. Please follow all instructions provided and only use as intended.

Shipping & Processing

We aim to process and  ship within 1 business day (if not same day). Standard mail delivery via UPS Ground.

Warranty Terms

All returns and warranty claims will be handled by us, the manufacturer, on a ‘Return to Vendor’ basis and we (Cedar Hill Innovations) will credit your return accordingly.  We provide a minimum one (1) year limited warranty against manufacturing defects.

Refund & Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Billing Terms & Conditions.

We accept most major credit cards including Master Card, Visa, American Express and Paypal. Secure transactions, powered by Stripe.

 

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We hope you enjoy our products!

Thank you,
Cedar Hill Innovations Team